Always there when you need us
Our people and the remote monitoring services we provide define our firm. We take pride in delivering a first-class client experience in the Tampa, Clearwater, and St. Petersburg, FL area.
Around the Clock Technology Management
The quick help you need is just a tap away with our DIY support app that covers tips and tricks for basic smart home technology hiccups.
We audit and maintain your technology through an annual check up to proactively resolve issues and ensure a reliable system.
Enjoy the luxury of priority on-site or remote monitoring services with same or next-day scheduling for faster support and peace of mind.
Our audio-visual monitoring staff ensures your Tampa home’s system is always running smoothly and resolves potential problems before they happen.
The quick help you need is just a tap away with our DIY support app that covers tips and tricks for basic smart home technology hiccups.
Enjoy the luxury of priority on-site or remote monitoring services with same or next-day scheduling for faster support and peace of mind.
Our audio-visual monitoring staff ensures your Tampa home’s system is always running smoothly and resolves potential problems before they happen.
Our service and support make all the difference
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24/7 remote support: via dedicated phone, email, and chat resources
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Software based service ticket tracking to ensure responsiveness
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Proactive remote audio-visual monitoring
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Optional regularly scheduled preventative care visits
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Optional turn-down service ensures systems are optimal prior to arrival
Our Support Memberships
Essentials Plus
Access to OvrC Connect App Unlimited 24/7 Remote Support
Remote Appointments with Advanced Support
60 Minute Response from Remote Support
Priority
Access to OvrC Connect App Unlimited 24/7 Remote Support
Remote Appointments with Advanced Support
Same/Next Day On-Site Support
Nights + Weekends On-Site Appointments
Prioritized Appointment Scheduling
30 Minute Response from Remote Support
Remote OvrC Firmware Updates*
1 X Annual Tech Review
10% Discount On Service Labor
Proactive
Access to OvrC Connect App Unlimited 24/7 Remote Support
Remote Apppointments with Advanced Support
Same/Next Day On-Site Support
Nights + Weekends On-Site Appointments
Prioritized Appointment Scheduling
30 Minute Response from Remote Support
Remote OvrC Firmware Updates*
2 X Annual Tech Review
20% Discount on Service Labor
Proactive Systems Monitoring
Signature
Access to OvrC Connect App Unlimited 24/7 Remote Support
Remote Appointments with Advanced Support
Same/Next Day On-Site Support
NIghts + Weekends On-Site Appointments
Prioritized Appointment Scheduling
10 Minute Response from Remote Support
Remote OvrC Firmware Updates*
2 X Annual Tech Review
30% Discount on Service Labor
Proactive System Monitoring
Skip the Line, Every Time
*Remote OvrC Firmware Updates do not include Control4 System Updates
Interested in Concierge Service?
*Our Hours of operation are Monday-Friday 8AM – 5 PM Excluding National holidays
Email Support
Phone Support
813-344-3849
