Always there when you need us
Our people and the remote monitoring services we provide define our firm. We take pride in delivering a first-class client experience in the Tampa, Clearwater, and St. Petersburg, FL area.
Around the Clock Technology Management
The quick help you need is just a tap away with our DIY support app that covers tips and tricks for basic smart home technology hiccups.
Enjoy the luxury of priority on-site or remote monitoring services with same or next-day scheduling for faster support and peace of mind.
Our audio-visual monitoring staff ensures your Tampa home’s system is always running smoothly and resolves potential problems before they happen.
Our service and support make all the difference
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24/7 remote support: via dedicated phone, email, and chat resources
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Software based service ticket tracking to ensure responsiveness
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Proactive remote audio-visual monitoring
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Optional regularly scheduled preventative care visits
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Optional turn-down service ensures systems are optimal prior to arrival
Our Support Memberships
Essentials Plus
Access to OvrC Connect App Unlimited 24/7 Remote Support
Remote Appointments with Advanced Support
60 Minute Response from Remote Support
Priority
Access to OvrC Connect App Unlimited 24/7 Remote Support
Remote Appointments with Advanced Support
Same/Next Day On-Site Support
Nights + Weekends On-Site Appointments
Prioritized Appointment Scheduling
30 Minute Response from Remote Support
Remote OvrC Firmware Updates*
1 X Annual Tech Review
10% Discount On Service Labor
Proactive
Access to OvrC Connect App Unlimited 24/7 Remote Support
Remote Apppointments with Advanced Support
Same/Next Day On-Site Support
Nights + Weekends On-Site Appointments
Prioritized Appointment Scheduling
30 Minute Response from Remote Support
Remote OvrC Firmware Updates*
2 X Annual Tech Review
20% Discount on Service Labor
Proactive Systems Monitoring
Signature
Access to OvrC Connect App Unlimited 24/7 Remote Support
Remote Appointments with Advanced Support
Same/Next Day On-Site Support
NIghts + Weekends On-Site Appointments
Prioritized Appointment Scheduling
10 Minute Response from Remote Support
Remote OvrC Firmware Updates*
2 X Annual Tech Review
30% Discount on Service Labor
Proactive System Monitoring
Skip the Line, Every Time
*Remote OvrC Firmware Updates do not include Control4 System Updates
Interested in Concierge Service?
*Our Hours of operation are Monday-Friday 8AM – 5 PM Excluding National holidays
Email Support
Phone Support
813-344-3849
